Dear Editor:
Thank-you for publishing Sara Keeney’s article “Quakers and Conflict” in the Jan/Feb 2020 issue. I was especially struck by the chart in the article, which shows “Collaboration” as the most powerful combination of assertiveness and cooperation in a conflict. The Thomas-Kilmann Conflict Mode Instrument, shared by Friend Sara, appears to be a helpful tool for analyzing power dynamics in many situations. Thanks again for sharing this valuable resource!
-- Mike Shell, Quaker Universalist Fellowship, Jacksonville, FL