A search result that only shows a person’s name often links to a list of articles written by that person.
When people feel valued, when they know that you have listened, they are much more receptive to therapy and interventions.
The Quaker community where I was raised spent a lot of time thinking about words. I remember sitting through business meetings as a child when the language of a single-sentence minute could be deliberated, revised, read back, and deliberated again more than a half dozen times before unity was reached.