Mary Klein

On Limits

As almost any four-year-old child could tell you, if you’re lucky enough to get your hands on a great big box, you’ll need to cut holes in it before you can make it into a house. Or as “the old man” (Lao Tsu) said, “Profit comes from what is there; usefulness from what is not there.”

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On Beginning

“This isn’t working. We need to start over.” Virtually nobody ever wants to hear that. Our natural tendency is to protect our accomplishments and hang onto what we’ve got, even if that might not be good for us. Our brains are not designed to assess risk accurately. We underrate the risks of the mundane (cars, bathrooms) and overrate the risks of the dramatic (airplanes, tornadoes).

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